SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2: CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
SECTION 3: DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4: SQUARESPACE AND STRIPE
Our store is hosted on Squarespace. Squarespace transmit your complete payment information when you initially provide or update it only and can pass it along to the eCommerce Payment Processors Stripe to use. Squarespace don’t collect or store your payment information.
Stripe provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Stripe data storage, databases and the general Stripe application. They store your data on a secure server behind a firewall.
When you make payments or conduct transactions through Tickadeeboo Store, Stripe will receive your transaction information via Squarespace. The information that Stripe collect will include payment method information (such as credit or debit card number, or bank account information), purchase amount, date of purchase, and payment method. Different payment methods may require the collection of different categories of information. The payment method information that we collect will depend upon the payment method that you choose to use from the list of available payment methods that are offered to you. When you make a transaction, Stripe may also receive your name, email, billing or shipping address and in some cases your transaction history to authenticate you.
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5: THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6: SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 7: COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_acloggedin – Supports login by Scheduling client if the client has an account.
_client_acloggedin – Supports login by Scheduling client if the client has an account.
algoliasearch-client-js – Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster.
AWSALB, AWSALBCORS – Improves performance in Scheduling by using one server for the duration of the session.
CART – Shows when a visitor adds a product to their cart.
CHECKOUT_WEBSITE – Identifies the correct site for checkout when Checkout on Your Domain is disabled.
Commerce-checkout-state – Stores state of checkout while the visitor is completing their order in PayPal.
Crumb – Prevents cross-site request forgery (CSRF*).
hasCart – Tells Squarespace that the visitor has a cart.
Locked – Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
PHPSESSID – Securely authenticates a visitor during their checkout in Scheduling.
RecentRedirect – Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
remember_client – Remembers Scheduling client’s login details if they have an account.
siteUserCrumb – Prevents cross-site request forgery (CSRF*) for logged in site users.
SiteUserInfo – Identifies a visitor who logs into a customer account.
SiteUserSecureAuthToken – Authenticates a visitor who logs into a customer account.
squarespace-announcement-bar – Prevents the announcement bar from displaying if a visitor dismisses it.
squarespace-likes – Shows when you’ve already “liked” a blog post.
squarespace-popup-overlay – Prevents the promotional pop-up from displaying if a visitor dismisses it.
ss_sd – Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.
Test – Investigates if the browser supports cookies and prevents errors.
TZ – Allows a Scheduling client’s appointments to display correctly based on their time zone preferences.
*CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.
ANALYTICS AND PERFORMANCE COOKIES
We use Analytics and Performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace Analytics, such as traffic sources, unique visitors, and cart abandonment.
ss_cid – Identifies unique visitors and tracks a visitor’s sessions on a site. Duration: 2 years.
ss_cookieAllowed – Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies. Duration: 30 days.
ss_cpvisit – Identifies unique visitors and tracks a visitor’s sessions on a site. Duration: 2 years.
ss_cvisit – Identifies unique visitors and tracks a visitor’s sessions on a site. Duration: 30 minutes.
ss_cvr – Identifies unique visitors and tracks a visitor’s sessions on a site. Duration: 2 years.
ss_cvt – Identifies unique visitors and tracks a visitor’s sessions on a site. Duration: 30 minutes.
SECTION 8: AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS & CONTACT
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact email@example.com.